Privacy Policy

Last updated: 15 September 2026

This Privacy Policy explains how AAELO ("we", "us", "our") collects, uses and protects personal information when you visit our website or contact us about our services.

Information we collect

Information you give us — such as your name, email address, phone number, company, country and details about your project, budget and timeline when you complete a form or email us.
Technical information — such as your IP address, browser type, device information and the pages you visit.
Marketing attribution — campaign parameters (for example UTM tags or a Google Ads click identifier), the page you first landed on and the referring website, stored in a first-party cookie so we can understand which channels bring enquiries.

How we use your information

To respond to your enquiry and prepare proposals.
To provide, manage and improve our services and website.
To measure the effectiveness of our marketing.
To keep our website secure and prevent misuse.
To meet legal, tax and regulatory obligations.

Consent and legal basis

We process personal information with your consent (for example when you submit a form), where it is necessary to take steps at your request before entering into a contract, or as otherwise permitted by applicable law, including India's Digital Personal Data Protection Act, 2023. You can withdraw your consent at any time by contacting us.

Sharing your information

We do not sell your personal information. We share it only with trusted service providers who help us operate our business — such as hosting, email delivery, analytics and payment providers — under appropriate confidentiality and data-protection obligations, or where required by law.

International transfers

We work with clients in India and the Gulf region, and some of our service providers may process data in other countries. Where this happens, we take reasonable steps to keep your information protected.

Data retention

We keep personal information only for as long as it is needed for the purposes described here, including to meet legal and accounting requirements. It is then deleted or anonymized.

Security

We use technical and organizational measures such as encrypted connections, access controls and regular backups to protect your information. No method of transmission or storage is completely secure, but we work continuously to protect your data.

Your rights

Subject to applicable law, you can ask to access, correct or delete your personal information, withdraw your consent or raise a grievance. To make a request, email us at hello@aaelo.com.

Children

Our website and services are intended for businesses and are not directed at children.

Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page with the date it was last updated.

Contact us

If you have questions about this policy or how we handle your information, contact us at hello@aaelo.com.